SURGIHUB
Surgery scheduling system
Patient experience platform
AT A GLANCE
Our platform streamlines the entire surgical scheduling journey, allowing surgeons to book procedures efficiently and smoothly, share critical information with their teams, and deliver clear, accessible education to their patients.
It brings every step together through a simple ecosystem:
A browser-based admin panel for coordination
A clinical scheduling app for real-time workflow
A patient education app designed to guide and inform
THE PROBLEMS
Surgical scheduling is fragmented, inconsistent, and prone to errors.
Surgeons must manually contact hospitals to book a case, information is shared in variable formats, staff and suppliers often lack access to up-to-date details, and outdated or incomplete lists lead to miscommunication, data errors and equipment mistakes.
Patient education is generic, incomplete and difficult to navigate.
Information arrives separately from the surgeon, anaesthetist and hospital – in different formats and at different times – resulting in confusing, nonspecific guidance. Patients may not fully understand their procedure and often need to contact multiple providers for clarification.
THE CONSEQUENCES
Surgical delays and cancellations
Patient and procedure mix-ups
Data entry errors
Medicolegal ramifications
Data security issues
Implant company mishaps
THE SOLUTION
KEY INFORMATION
SURGIHUB centralises all essential details – operation name, date, procedure specifics, and patient information – in one place. From here, the information feeds into two connected apps: the scheduling app and the education app.
SCHEDULING APP - FOR SURGEONS & STAFF
This app provides a live, easily accessible view of all procedures, giving the hospital and the entire surgical team real-time access to up-to-date schedules and patient details. This ensures everyone is aligned, reduces miscommunication, and streamlines preparation.
EDUCATION APP - FOR PATIENTS
This app delivers consistent, procedure-specific information to patients in a clear digital format, using multimedia such as videos, guides, and interactive content. This improves understanding, reduces confusion, and minimises the need for follow-up questions.
Patient downloads education app and enters personal info
Surgical staff add procedure details via admin panel
Patient reviews info and completes documents in-app
Clinical team accesses live list via scheduling app
Creates one detailed authoritative record
All data stored digitally in one place
Every team member works from the same up-to-date data
HOW IT WORKS
TEMPLATE MODULE
Each operation has a
user-created template with prefilled requirements and dropdown options.
This ensures:
Efficiency – surgeries can be booked quickly
Accuracy and completeness – all fields mandatory and all requirements listed.
Each template uses a simple code (XXXX-#) for easy reference.
CONSENT MODULE
Surgery consent forms can be individualised and uploaded in a phone-friendly format for reading and signing and then converted to a PDF for hospital use.
RECORDS MODULE
Correspondence and medical imaging is available for viewing by the patient and the surgical team, replacing the patient medical record.
CHAT MODULE
Patients can chat to the admin team about their upcoming procedure.
The surgeon can chat to implant suppliers and the rehab team.
The nurse can check on the patient post-op including photos.
This saves time on the phone and allows more specific and detailed responses, all stored in one place.
DOCUMENTS MODULE
Fee estimates, questionnaires, pain diagrams, photos etc can be uploaded by patients and staff and are stored centrally, allowing easy access to key information.
REPORTING MODULE
Reports can be generated for surgery types, numbers and outcomes for audit and research purposes.
PATHWAY MODULE
The surgical journey is divided into stages from booking to discharge.
Educational information is delivered progressively in stages and is linked to patient responses and participation.
The patient is not overwhelmed with information irrelevant to their current stage.
MESSAGING MODULE
Automated procedure-specific messages can be sent including next-of-kin notifications, fasting reminders and follow up questionnaires.
APPOINTMENTS MODULE
Patients requesting appointments can be triaged and allocated appointments using a screening questionnaire and AI interpretation.
FEATURES | AUDIENCE
Unique
Multifunctional
Booking tool
Calendar
Patient education
Communication
Database
Surgeons
Clinic staff
Hospitals
OR staff
Implant companies
Patients
Families